"Alma’s sharing has resulted in our supervisors seeing a much more person-centered and collaborative approach. The cohesiveness of what Alma shares is a talent draw, a lot of the newer-to-the-field staff really like the mindful/MI approach. Clients are not always here of their own choice and getting them to trust us is a primary focus. Working with high-needs individuals can create a lot of burnout and using MI will help to decrease that. As a result of Alma’s work with us, we’ve significantly decreased the number of clients on commitment and are seeing better results with difficult clients. Staff find the trainings to be very useful and relevant. Shawn is very receptive, adapting what he shares to our service environment and working within our budget."
Behavioral Health Manager
County Human Services